Digital STRATEGY

Businesses must have a hand in their online presence in today’s world. Luminous Hotel Management’s Digital Media team is positioned to help your property look its best. Our team will work with you to set up, prepare content, and manage social media accounts across various platforms.

Digital Media also encompasses:

  • building community relationships online 
  • conducting social listening to ensure that your guests and potential guests have their needs met
  • address any concerns and respond to comments
  • reading and responding to all reviews actively

 

Knowing the most effective way to respond to reviews, both positive and negative, is vital for building a solid connection with your guests.

The LHM Digital Media team will:

  • work with your team in setting up social media platforms
  • develop your property’s digital ecosystem

 

Digital media is also an effective networking opportunity that allows your property to interact with other local businesses, fostering a spirit of B2B support. Our team will help you:

  • recognize these online opportunities
  • discover and grow your audience
  • curate content 
  • effectively engage with your online community